What are the security measures for the NetCloud Manager Servers?

• Cradlepoint servers are located in a secured area within a Tier IV datacenter.
• Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitoring.
• 24x7x365 onsite staff
• Only authorized data center personnel are granted access credentials. No one else can enter the production area of the datacenter without prior clearance and an appropriate escort.
• Only authorized operations personnel are allowed physical access to production NCM servers.
• Patch Management: Patches are applied quarterly, unless a high vulnerability issue is identified whereupon the process is expedited.
• All URL traffic is logged. These logs are kept for 90 calendar days for review by network security management.
• Automated logs track and log changes, including backups of this data.

ADDITIONAL INFORMATION

NetCloud Manager servers are located within a physically secured area at a Tier IV datacenter with SSAE Type II certification (formerly SAS 70).